If you are reading this, you may be feeling overwhelmed. You or someone you love has been hurt by a product that should have been safe. You might be confused, angry, and unsure about what to do next. That’s completely understandable. When something you trusted turns out to be dangerous, it shakes your sense of safety. You may be wondering who is responsible and whether anyone can help you. Please know this — you are not alone. We understand how upsetting and scary this time can be, and we want to guide you toward getting the justice you deserve.

Understanding When a Product Is Faulty
A product is faulty when it does not work the way it should and ends up causing harm. This could be anything from a toy, a car, a household appliance, or even medicine. When these things hurt someone, it can be because of a mistake in how it was made, a problem with the design, or not enough warnings or instructions about using it. If a product has hurt you or a loved one, the people or companies that made or sold it may be responsible. It is not your fault, and you have a right to ask for help.
Get Medical Help Right Away
The most important step is to make sure you or the injured person gets medical help. Even if the injury seems small at first, it could become more serious later. Seeing a doctor will help keep you safe and create a record of your injuries. That record will be very important if you decide to take legal action. Save any medical records, test results, or prescriptions. These papers can help show how the faulty product caused you harm.
Keep the Product and Its Packaging
Do not throw away the product that hurt you. Keep it in a safe place along with its box, instructions, labels, and anything else that came with it. These items can show what went wrong and who might be to blame. Try not to change or fix the product. The way it looks and works right after the injury is important. Taking clear photos of the product and your injuries is also a good idea.
Write Down What Happened
Try to remember everything that happened before and after the injury. Write down the day, time, and place. Describe how the product was used and what went wrong. Make notes about your injuries and how you felt. If anyone else saw what happened, write down their names and what they saw. These notes can be helpful later and make your case stronger.
Don’t Talk to the Company Without Help
Sometimes, the company that made or sold the product might contact you. They may ask you questions or offer money. It might sound nice, but be careful. They may want to protect themselves and not give you what you really deserve. Do not sign anything or agree to anything without speaking to a lawyer first. The company’s goal is to close the case quickly, not to take care of your needs. Having someone who knows the law on your side is important.
Understand Who Could Be Responsible
When a product causes injury, many people or companies might be involved. It could be the manufacturer, the designer, the store where you bought it, or even the people who shipped it. Figuring out who is responsible can be hard. That is why getting help from someone who understands these cases can make a big difference. The law allows people who have been hurt by unsafe products to take legal action, but every case is different.
Verdicts & Settlements
You May Be Able to Get Money for Your Injuries
If a faulty product caused your injuries, you may be able to receive money for things like medical bills, lost work time, and pain and suffering. Some people also deal with long-term problems from their injuries, like not being able to do their job or care for their family the same way. The law allows people to ask for fair compensation. A strong case can help you recover what you have lost and move forward with your life.
Time Is Important in These Cases
There is only a limited amount of time to file a legal claim. This time limit is called a statute of limitations. In Georgia, you usually have two years from the date of the injury to take legal action. If you wait too long, you may not be able to file your case. That is why it is important to talk to someone about your rights as soon as you can. Acting quickly helps protect your chance to get help.
Product Injury Cases Can Be Complicated
These cases are not always simple. Proving that a product was dangerous, that it caused your injury, and that someone else is responsible takes careful work. It involves collecting evidence, talking to witnesses, and sometimes even working with people who understand how the product was made. A good legal team can handle these steps while you focus on healing. They can gather the right information and build a strong case to support you.
You Don’t Have to Face This Alone
We understand that facing a legal case after an injury is not easy. You may feel like you’re in over your head. You may not know what the next steps are or who to trust. That’s why we are here — to walk this path with you. We believe you deserve someone who listens to your story, respects your pain, and fights for what is right. When a company puts profits before people and someone gets hurt, they should be held responsible.
Let Us Help You Take the Next Step
If you were hurt by a faulty product, you don’t have to figure it all out by yourself. Your health, safety, and peace of mind matter. At Keenan Law Firm, we have helped many people in Georgia who were hurt because of unsafe products. We are here to guide you, support you, and help you take action. Reach out to us today to schedule a free consultation. Together, we can take the steps needed to get the justice and support you deserve.